Wastezon
Operations Support Fellow
About the Organization
Wastezon is a Rwanda-based cleantech social enterprise transforming e-waste into opportunity. Its vision is a circular, inclusive digital economy where affordable technology and environmental sustainability go hand in hand. Wastezon refurbishes discarded smartphones and laptops, extending their lifespan while reducing harmful waste. Our core innovation lies in combining AI-powered material identification through a proprietary mineralogy laser scanner with community-driven collection and distribution networks. Beyond products, Wastezon delivers access. Through flexible payment models and local agents, low-income households can afford reliable devices and build digital skills. So far, Wastezon has processed over 1,400 tons of e-waste and provided affordable devices to more than 35,000 households across Rwanda. By linking technology, data, and grassroots systems, we are redefining how emerging markets tackle e-waste, digital inclusion, and climate resilience at scale.
Fellowship Description:
The Operations Support Fellow will strengthen Wastezon’s day-to-day operations across refurbishment, logistics, and field coordination. This role ensures efficiency, quality control, and smooth execution of activities across labs and community networks.
Responsibilities:
Support refurbishment lab operations (device intake, tracking, and quality checks)
Coordinate logistics for e-waste collection, device distribution, and inventory management
Monitor the performance of field agents and support coordination across districts
Maintain operational data systems and track key metrics (throughput, turnaround time, defects)
Identify inefficiencies and propose process improvements
Support training and onboarding of agents and technicians
Assist in procurement and supply chain coordination
Qualifications:
Background in Operations, Engineering, Supply Chain, or related field
Strong organizational and problem-solving skills
Comfortable working with data and operational tools
Interest in circular economy, climate solutions, and grassroots systems
Time Commitment: 25 hours / week