Wastezon
Operations Support Fellow
About the Organization
Wastezon is a Rwanda-based circular economy social enterprise transforming e-waste into affordable digital and energy solutions for low-income communities. It refurbishes discarded devices into quality computers, phones, and energy systems, delivered through flexible payment and leasing models and paired with digital literacy support.
Operating nationwide with a refurbishment lab in Kigali and a network of community agents, Wastezon has refurbished over 510 tons of e-waste, distributed devices to 15,000+ households, and impacted more than 75,000 people, while preventing over 46,000 tons of CO₂ emissions.
Beyond refurbishment, Wastezon builds AI-enabled traceability systems, runs green repair and youth skills programs, and creates dignified green jobs, particularly for young people and women.
Fellowship Description:
The Operations Support Fellow will strengthen Wastezon’s day-to-day operations by supporting logistics, agent coordination, reporting, and process improvement. This role is ideal for someone interested in social enterprise operations, supply chains, and execution in a fast-growing, impact-driven organization.
Key Responsibilities
Support coordination of refurbishment, inventory, and device distribution processes
Assist in managing community agents, schedules, and field reporting
Track operational data, KPIs, and prepare internal reports and dashboards
Support procurement, logistics, and vendor coordination
Help document and improve standard operating procedures (SOPs)
Provide general operational and administrative support to the team
Qualifications:
Background in operations, business, development studies, engineering, or related field
Strong organizational and coordination skills
Proficiency in spreadsheets and basic data tracking tools
Ability to manage multiple tasks and meet deadlines
Time Commitment: 25 hours / week